Creating issues in DevOps is easy enough, but frequently issues arise from an email received from the business users, with much the same details as you’d need to put in DevOps. Instead of copy/pasting, it would be good to just forward the email to DevOps, or setup a dedicated mailbox, so user incident reports automatically create a DevOps issue.

PowerAutomate has all the ingredients, but when implementing in the real-world, you quickly miss the ability to include attachments from the email in the issue. Below, I solve this by using Azure Functions.

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