Home of the Dabbawallas – World’s Best Managed Supply Chains
The famous century-old network of Dabbawalas is a lunchbox delivery system, unique only to Mumbai. Since most office-workers prefer home-cooked food, the network came up with a perfect solution: over 5000+ dabbawallas split into 200 teams of 25 people each, manage everything from pick-up to delivery, by themselves.
The enormous complex network is so well maintained with a near-perfect success rate, that Forbes magazine has awarded the network with its highest rating, Sigma Six – a rating shared with corporate giants like General Electric and Motorola, which signifies less than one error per one million transactions.