Tips For Delivery Rider

Tips For Delivery Rider

May 05, 2020

For my Fellow Lalamove Rider...

Limit Contact

  • Practice “contactless” deliveries whenever you can. Contactless deliveries allow you to leave a delivery at a doorstep, move back to a distance greater than 6 feet away while verifying receipt of the delivery with the recipient (if required), and try to do everything electronically whenever you can (e.g., in an app or over a phone). This eliminates the need for close contact between you and delivery recipient.

  • Maintain a distance 6 feet or greater from others you might meet or need to speak to while making your deliveries.

  • Limit contact with frequently touched surfaces during deliveries, such as doorbells or door handles. Use a foot, shoulder, elbow, hip, or forearm when opening doors, instead of hands, if possible.

  • Avoid sharing scanners, pens, or other tools with customers.

  • If you are wearing machine-washable work gloves normally worn for the job throughout your shift, do not touch your face with gloved hands. Remove them and wash hands before eating. At the end of the work shift, remove the gloves, store them for washing, and wash your hands. When doing laundry, wash gloves using the warmest appropriate water setting and dry them completely.

Clean and Disinfect

  • If surfaces are visibly dirty, they should be cleaned with detergent or soap and water prior to disinfection.

  • Carry cleaning and disinfectant disposable wipes, if available, and a trash bag with you in your vehicle. Follow the directions on the cleaning product’s label.

    • Clean and disinfect frequently touched surfaces of the delivery vehicle (particularly if it is shared) at the start and end of the shift. These include the steering wheel, gearshift, signaling levers, and door handles.

    • Wipe down pens, clipboards, and electronic signature pads after each use with the public if shared when performing a delivery.

  • Appropriate disinfectants for hard non-porous surfaces include:

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