Last updated: 10/12/2026
Buy Me a Coffee is a platform for creators to accept support from their audience and share exclusive content. At Buy Me a Coffee, your privacy is important to us, and we want you to feel confident that your personal information is secure when using our products and our platform.
The services are provided by Publisherr Inc (parent company and hereinafter referred to as “Buy Me a Coffee”), a Delaware company with registered address at 2193 Fillmore Street, San Francisco, CA 94115, USA. It is Buy Me a Coffee’s policy to respect your privacy regarding any information we may collect while operating our website.
This policy is part of our Terms of Use. Cookies are covered in our Cookie Policy, and the rules about content and conduct are in our Community Guidelines.
The service is provided by Publisherr, Inc., 2193 Fillmore Street, San Francisco, CA 94115, USA ("Buy Me a Coffee", "we", "us"). This policy applies to creators, supporters and visitors to our website and apps.
For account, payment and safety data, we decide how your data is used. When a creator receives supporter details through the service, that creator is also responsible for protecting them, as described in Section 3.
We collect only what we need.
Account information. Name, username, email address, password (stored encrypted), profile photo, bio and social links, so we can create and secure your account and show your page.
Supporter payments. Payment details go directly to Stripe. We receive a token, card type, expiry date and the last four digits, plus what you supported or bought, the amount and the date. We use this to process payments, show receipts and prevent fraud.
Creator payouts and verification. Legal name, country, date of birth, payout or bank account details, and tax information. Some of this goes directly to Stripe. We use it to pay you, verify identity and meet tax and financial rules.
Content and messages. Posts, comments, messages and files you upload or send, so we can provide the features you are using.
Support conversations. Emails and chats with our support team, including attachments, so we can help you and keep a record if you contact us again.
Device and usage information. IP address, browser and device type, pages viewed, links clicked and approximate location (city or country), used to keep the service secure, fix problems and understand what works.
From other services. If you sign in with Google, we receive your name, email address and profile photo with your permission.
The table below shows exactly what a creator can see about you.
| Information | Visible to the creator |
|---|---|
| Name or display name you entered | Yes |
| Email address | Yes |
| Message you wrote | Yes |
| Amount and date of support | Yes |
| Membership tier | Yes |
| Shipping address | Only for items that need shipping |
| Full card number | Never |
| IP address | Never |
Creators may use this only to deliver what you paid for and to communicate about it. They may not sell it, share it, use it for unrelated marketing, or contact you off-platform without consent. These rules are in Section 7 of our Terms of Use, and breaking them can lead to suspension.
Your profile, page, posts and comments are public. Supporter names and messages are shown on a creator's public page by default, and you can change this in your settings. We may publish aggregated statistics that cannot be linked to any individual.
| Tool | What it does | Data used | Human review |
|---|---|---|---|
| Fraud and risk scoring | Flags accounts for possible fraud or policy violations | Account activity, page content | Yes, before any account closure or fund hold |
| Help centre assistant | Answers support questions | Your question text | Yes, escalated to a person on request |
We do not use your personal data or content to train AI models, and the AI providers we work with are contractually barred from doing so.
If an automated tool contributes to a decision that significantly affects you, such as a fund hold or account closure, you can ask for a person to review it. Email [email protected] and someone who was not involved in the original decision will look at it again. This is the same appeals route described in Section 8 of our Terms of Use and Section 7 of our Community Guidelines.
Wherever you live, you can ask us to:
You can do most of this yourself in your settings. For anything else, email [email protected]. We will reply within 3 days and complete your request within 30 days, or 45 days if you are a California resident. If we need longer, we will tell you why. We may need to verify your identity first, and we will not treat you differently for using your rights. You can also appoint an authorised agent to make a request for you.
Deleting your account removes your public page. It does not cancel active memberships, so cancel those first to stop recurring payments.
| Data | Retention |
|---|---|
| Account information and content | While your account is active, then deleted within 60 days of closure |
| Payment and payout records | 15 years after the transaction (tax and accounting rules) |
| Identity verification records | 5 years after account closure |
| Support conversations | 5 years after the last message |
| Security and login logs | 6 months |
| Banned accounts | Deleted 60 days after the ban, except records we must keep for fraud prevention or legal reasons |
| Analytics data | 24 months |
Where we have to keep something longer for legal reasons, we keep only what is needed and use it only for that purpose.
We encrypt data in transit and at rest, limit staff access to what is needed, and review our systems regularly. No system is perfectly secure. If a breach affects you, we will tell you as the law requires.
We are based in the United States, and your data is processed there and in other countries where our providers operate. For transfers from the EU, UK and Switzerland we rely on Standard Contractual Clauses. Contact us if you would like more detail.
You must be 18 or over to use Buy Me a Coffee. We do not knowingly collect data from children. If you believe a child has given us data, email [email protected] and we will delete it.
If we make material changes we will tell you at least 30 days beforehand by email or a notice on the site, and update the date at the top.
Publisherr, Inc.
2193 Fillmore Street,
San Francisco, CA 94115
United States
Email: [email protected]
If you are in the EU or UK, the law requires us to name a legal reason for each way we use your data. Here they are.
| Purpose | Legal basis |
|---|---|
| Providing the service, payments and payouts | Performance of a contract |
| Fraud prevention, security, analytics and improving the service | Legitimate interests |
| Tax, accounting, sanctions and identity checks | Legal obligation |
| Marketing emails and optional cookies | Consent |
Also see our California Privacy Notice.