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#73 2022 Offshoring BPO Confidence Index ...

#73 2022 Offshoring BPO Confidence Index discussed with Peter Ryan and Matt Kendall

Jan 03, 2023

Good morning, good afternoon, good evening my listeners!

Here it comes! The very first episode of Good Morning BSS World podcast in 2023 and already from the very beginning IT IS VERY INTERESTING TALK.

When 2022 was still not over, I have invited Peter Ryan from Ryan Strategic Advisory and Matt Kendall from Cognitive Copy, to have a deeper analysis of the 2022 Offshoring BPO Confidence Index, those gentlemen have recently created and shared with international audience. This is already the second time when offshoring and nearshoring BPO locations were analyzed by Peter and Matt.

  • How the Index was created?

  • What is included in it?

  • What criteria were taken into consideration?

  • Which countries are the leading ones?

Wow … there were so many questions and all were answered. So here it comes - 2022 Offshoring BPO Confidence Index discussed with Peter Ryan and Matt Kendall! Grab a coffee, sit comfortably and listen. Enjoy the show!

YouTube:

Spotify:

Useful links:

The 2022 Offshoring BPO Confidence Index can be downloaded from here https://ryanadvisory.com/new-report-offshore-bpo-confidence-index-2022/ and here https://www.cognitivecopy.com/confidence-index-22

Peter Ryan on LinkedIn - https://www.linkedin.com/in/peter-ryan-montreal/

Matt Kendall on LinkedIn - https://www.linkedin.com/in/mattjqkendall/

Main page of Ryan Strategic Advisory - https://ryanadvisory.com/

Main page of Cognitive Copy - https://www.cognitivecopy.com/

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